Refund Policy

The current public Opplex site advertises a seven-day refund period. Eligibility can depend on the circumstances and current purchase terms, so contact support promptly if a transaction requires review.

Before requesting a refund

For setup or playback issues, provide the device model, player name and exact problem so support can determine whether the account, player or local network is involved.

How to request review

Use the official contact channels and include enough information to identify the order. Do not post payment or account information publicly.